|
|
Post by sidiradi on Aug 17, 2021 14:06:26 GMT
Hi, Can anyone help me fix this?  |
|
|
|
Post by Herve Sors on Aug 17, 2021 15:36:05 GMT
Hi Sidiradi
Did you get this error in AIE?
Generally speaking, such (unexpected) errors should be more documented so as I can reproduce them and possibly correct a bug
So, if you used AIE, please let me know which version you used and precisely how this error occurred
Hervé
|
|
|
|
Post by sidiradi on Aug 18, 2021 2:11:15 GMT
Hi,
I did get this error in AIE
I have downloaded the latest version of AIE, i opened it and got error like this
I used it on windows 10(64bit) before and it worked perfectly, now i use it on windows 7(64bit) and this error occurred
I have ran as administrator but the error is still there
Sidiradi (sory about horrible english)
|
|
|
|
Post by Herve Sors on Aug 18, 2021 6:55:01 GMT
>>I have downloaded the latest version<<
Version number please rather than "latest"
>>i opened it and got error like this<<
Does it mean error occurs immediately after launching the program?
Does the main AIE shows or not?
Depending on that I can probably send you a "test" version
>>i use it on windows 7(64bit) and this error occurred<<
I do not have Windows 7 anymore but I'm unsure OS is the culprit. Is there anybody using W7 who could test it?
Hervé
|
|
|
|
Post by sidiradi on Aug 18, 2021 7:53:24 GMT
Hi,
Version number is 2.52
The error occurs immediately after lanching the program, the main AIE does not show.
Thanks,
Sidiradi
|
|
|
|
Post by Herve Sors on Aug 18, 2021 22:36:27 GMT
Ok..will contact you as soon as a test procedure is available
|
|
|
|
Post by sidiradi on Aug 19, 2021 2:19:48 GMT
New update,
Ok, i tried so many ways and finally it worked after i updated my windows
Anyway thanks for your help
Regards.
|
|
